How long until I can expect my canvas to arrive?
Please allow 7/10 working days for delivery. If you need an express delivery, please call us (extra postage charges will apply).
Do you do any more sizes? We offer a made to measure service. Just let us know what size you want by email or telephone and we will calculate a price.
My picture is not in a digital format?
No problem. All you have to do is post it to us as the address, which appears on the contact page. We will endeavor to scan your image to the best available quality.
Will the colours I see on screen be the same as the finished canvas?
We cannot guarantee this as individual monitor settings can vary. If there is a particular colour match you need please contact us for more info (you will need either a pantone or a colour swatch to post to us).
How do I care for my canvas?
To maintain & increase the lifespan of your canvas do not expose continuous, strong sunlight or moisture. Do not clean with a wet/damp cloth; a light hoover with the brush attachment will get rid of any dust on the surface.
How does the shopping cart work?
Just like a shopping trolley at a supermarket, you can put things in your cart (by clicking on the 'add to basket' button) without having to buy them - it is just a way of holding onto things that you are interested in. You are not committed to a purchase until you take your selected item(s) through to the checkout.
How secure is the website?
All your payment details are processed by PayPal using their secure server. We accept all major credit cards, debit cards, and PayPal payments hassle-free. PayPal has industry-leading fraud-prevention systems.
What happens if I wish to place an order but would rather not use my credit card online?
Although our credit card processing is totally secure, you can place an order directly with us by calling 01983 408804 during office hours - which are Monday - Friday 9:00 - 5:00. We will accept a personal cheque, however we have to wait 3-4 days for clearance before proceeding with your order.
Can I place an order and arrange for it to be sent to another address?
When entering your personal details you will be given an opportunity to say whether you wish to use your own address or supply a different delivery address.
How much is packaging & delivery?
UK Mainland £ 9.50 (this covers secure packaging and NEXT DAY COURIER SERVICE)
We now offer worldwide delivery, please enquire |